University of Rwanda-Holdings Group Ltd (UR-HG Ltd) is inviting qualified candidates to apply for the position of Front Desk Officer (G-2, Category C). This opportunity is designed for job seekers who are passionate about customer service, financial management, and front desk operations. The role offers a chance to join a dynamic team and contribute to the smooth running of the organization’s daily activities.

UR-HG Ltd is a subsidiary of the University of Rwanda, tasked with managing and investing in income-generating activities of the university. The institution provides professional and innovative services, supporting both academic and commercial ventures. By working at UR-HG Ltd, candidates will be part of an organization that blends education, business, and community impact.

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ELIGIBILITY CRITERIA
Applicants must meet the following requirements:
• Bachelor’s degree in Finance or Accounting.
• Currently pursuing ACCA/CPA (in progress).
• At least 2 years of work experience in a related field.
• Must be under 35 years of age.

AVAILABLE POSITION
• Front Desk Officer (G-2, Category C)

DUTIES AND RESPONSIBILITIES
The Front Desk Officer will:
• Ensure correct pricing and issue receipts, refunds, or tickets.
• Manage cash register transactions and maintain proper records.
• Count money in cash drawers at the beginning and end of shifts.
• Handle coupons, stamps, and promotions.
• Provide excellent customer service, resolve complaints, and guide clients.
• Keep checkout areas clean and organized.
• Process returns and check product conditions.
• Make sales referrals and promote products.
• Submit required reports to the finance team.
• Perform any other duties assigned by finance management.

REQUIRED DOCUMENTS
Interested candidates must prepare and submit the following documents in one PDF file:
• Application letter.
• Curriculum Vitae (CV).
• Copies of academic certificates.
• Copy of National ID or Passport.

APPLICATION PROCEDURES
Applicants should send their application package by email to:
📧 hrurholdins@gmail.com CC: cco.urholdings@gmail.com, fnr.urhg@gmail.com
Only shortlisted candidates will be contacted for a written test.

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APPLICATION DEADLINE
The deadline for submission is Tuesday, October 14, 2025, at 5:00 p.m.


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